01
Privacy Policy Overview
Thank you for visiting
Miravo,
which is operated by
MODEX COMM LLC (the “Company”).
This Privacy Notice describes the types of
information collected from and about you when
you visit
shopmiravo.com,
purchase products, communicate with support or
otherwise interact with our services.
By using the services, you acknowledge the
collection, use, disclosure and processing of
information as described in this notice.
02
Information We May Collect
We may collect information you provide when you
use the website, make a purchase, subscribe to
communications, participate in a promotion,
complete a survey or contact customer support.
Contact Information
Name, email address, telephone number
and communication details.
Order Information
Products ordered, billing and shipping
addresses and order history.
Payment Information
Payment status and limited transaction
details received from payment providers.
Support Information
Messages, order references and details
submitted with customer-service requests.
03
Information About Another Person
If you provide information about another person,
such as when shipping an order to a recipient,
we may collect that person’s name, telephone
number, email address and delivery address.
You should only provide another person’s
information when you are authorized to do so.
04
Automatically Collected Information
We and our service providers may use cookies,
log files, pixels, web beacons, JavaScript and
similar technologies to collect information
about website visits and device activity.
This information may include browser type,
operating system, IP address, device identifier,
viewed pages, clicked links, referring pages,
approximate location and interaction data.
05
Information From Other Sources
We may receive information from payment
processors, fulfillment providers, delivery
carriers, analytics providers, advertising
partners, fraud-prevention providers and other
lawful third-party sources.
This information may be used to update,
supplement or verify information collected
directly from you.
06
Combination of Information
We may combine information collected through the
website with information received from customer
communications, transactions, service providers
or other online and offline sources.
Combined information may be used for the
purposes described in this Privacy Notice.
07
Analytics and Advertising Technologies
We may use analytics, advertising and
measurement tools to understand website usage,
assess marketing performance, detect technical
issues and improve customer experience.
Third-party providers may use cookies or similar
technologies in accordance with their own
privacy practices.
08
How We Use Information
Information may be used to process, verify,
fulfill, deliver and track orders and to respond
to product, shipping, return, refund or charge
inquiries.
We may also use information to:
-
Operate, maintain and improve the website.
-
Provide customer service and transactional
communications.
-
Detect fraud, abuse and unauthorized
activity.
-
Personalize content and measure website
performance.
-
Send promotional communications where
permitted.
-
Meet legal, regulatory, tax and accounting
obligations.
09
How Information May Be Shared
We may share information with service providers
and business partners when reasonably necessary
to operate the website, process payments,
fulfill orders, deliver products, provide
customer support, perform analytics, prevent
fraud or comply with legal obligations.
Information may also be disclosed:
-
To payment processors and fraud-prevention
providers.
-
To fulfillment centers and delivery
carriers.
-
To website hosting, analytics, email and
customer-service providers.
-
To legal authorities where required by law
or valid legal process.
-
In connection with a business sale,
reorganization, merger or transfer.
We may share aggregated or de-identified
information that does not reasonably identify an
individual.
10
Text Marketing and Notifications
Where text-message marketing is offered, consent
should be collected separately and clearly
during checkout or sign-up. Providing a telephone
number for order fulfillment does not by itself
constitute consent to promotional messages
unless expressly stated.
Recipients may opt out of marketing text
messages by replying STOP or
following the instructions included in the
message.
11
Accessing, Updating or Deleting Information
Subject to applicable law, you may be entitled
to request access to, correction of, deletion
of, restriction of or a copy of certain personal
information.
Requests may be submitted to:
support@shopmiravo.com .
We may need to verify your identity before
completing a request. Some information may be
retained where necessary for legal, tax,
accounting, fraud-prevention or dispute
purposes.
12
Communication Choices
Transactional communications relating to
purchases, payments, delivery, security or
customer support may still be sent where
necessary.
Promotional emails may be opted out of by using
the unsubscribe link provided in the message or
by contacting customer support.
13
California Privacy Rights
California residents may have rights concerning
access, correction, deletion, disclosure and
certain uses or sharing of personal information,
subject to applicable law and available
exemptions.
Requests may be submitted to:
support@shopmiravo.com .
14
Children’s Privacy
The website is intended for a general adult
audience and is not directed to children under
13 years of age.
We do not knowingly collect personal information
from children under 13. A parent or guardian who
believes a child has submitted information may
contact us to request review and deletion.
15
Information Security
We use administrative, technical and physical
safeguards designed to protect information from
unauthorized access, loss, misuse, alteration
or disclosure.
Where supported, sensitive information
transmitted through the website is protected
using encrypted HTTPS connections.
No transmission or storage system can be
guaranteed completely secure, and customers
should not send full payment-card numbers,
passwords or security codes through email.
16
Data Storage and Retention
Personal information may be stored or processed
in the United States or in other locations where
the Company or its service providers operate.
Information is retained for as long as
reasonably necessary to provide services,
process transactions, maintain business records,
prevent fraud, resolve disputes and satisfy
legal, tax and accounting requirements.
17
Changes to This Privacy Notice
This Privacy Notice may be updated periodically
to reflect changes in legal requirements,
technology, service providers or business
practices.
The updated notice will be posted on this page.
Where appropriate, additional notice may be
provided through the website or another
available communication channel.