Accepted Cards
Visa and MasterCard credit or debit cards.
Miravo Policy
Payment Policy
Review accepted payment methods, payment processing, refund eligibility and return contact information before completing your purchase.
Payments and refunds
How payments, returns and refunds are handled
The information below explains our standard payment methods and refund process. Please also review the Return Policy and Terms of Purchase before placing an order.
Return Window
Eligible products may be returned within 30 days.
Support Available
Contact us with payment, return or refund questions.
Accepted Payment Methods
We accept eligible Visa and MasterCard credit or debit cards. Available payment options are displayed during checkout.
The order amount presented for confirmation is the amount submitted for payment authorization, subject to any adjustments clearly accepted by you before the order is completed.
Payment authorization or capture may occur when the order is placed or processed, depending on the payment provider and order workflow.
Visa
MasterCard
Payment Processing and Security
Payment information may be processed by third-party payment service providers. The website does not need to store complete payment-card details when those details are securely handled by the applicable payment provider.
Never send complete card numbers, security codes, passwords or other sensitive payment credentials through email or a customer-support message.
Refund and Return Eligibility
Eligible products may be returned within 30 days after delivery, subject to the conditions described in our Return Policy and Terms of Purchase.
Returned products must generally be unused, undamaged and in the same condition in which they were received, including original packaging, labels and included accessories where applicable.
A submitted return does not automatically guarantee approval. Returned products may be inspected before a refund is authorized.
Returns and Contact Information
Contact customer support before returning a product so we can provide the applicable return instructions and confirm the correct return location.
Email:
support@shopmiravo.com
Telephone:
(708) 419-3462
Support aims to respond as soon as reasonably possible during normal customer-service hours. Response times may vary during weekends, holidays or periods of higher request volume.
Health and Hygiene Returns
Sealed products that are not suitable for return for health-protection or hygiene reasons may become ineligible for return once the seal has been removed after delivery.
Any hygiene-related exclusion should be clearly stated on the relevant product page or return information where it applies.
Refund Processing Time
Once a return is received and approved, the refund is submitted to the original payment method where available.
The time required for the refunded amount to appear may depend on the payment provider, card issuer or financial institution. Processing time after submission is outside the direct control of the store.
Important Refund Notice
Do not return a product without first requesting return instructions. Sending an item to an incorrect address, returning an ineligible product or failing to include required order information may delay review of the return or refund request.